Privacy Policy

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, shipping address, billing address, and payment details when you make a purchase or contact us.
  • Non-Personal Information: Includes your browser type, IP address, device information, and browsing behavior on our website.
  • Cookies and Tracking Technologies: We use cookies to improve your experience and analyze website performance. 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Send updates, promotions, and marketing communications (you can opt-out anytime).
  • Improve our website and services.
  • Comply with legal requirements and protect against fraud.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, shipping companies) to perform services on our behalf.
  • Legal Obligations: When required by law, such as responding to subpoenas or legal requests.
  • Business Transfers: If we merge, sell, or restructure our business, your information may be transferred to the new entity.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request that we delete your personal information.
  • Opt-Out: Unsubscribe from marketing communications or object to certain types of data processing.
  • Cookies Management: Adjust your browser settings to manage cookies or decline them.

To exercise these rights, please contact us at [Insert Email Address].

5. How We Protect Your Information

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Mad Head Spa
madheadspa@gmail.com
678 N Northwest Hwy, Park Ridge Illinois 60068